10 Ways to Succeed in Social Media, Part Three

Blogging, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter, YouTube
3. Create enough quality content. One of the most common mistakes I see people and businesses make in social media is jumping into it without having anywhere near enough original, quality content to stay in it for the long haul. Either they underestimate just how critical it is to be able to offer news, information and opinion for an indefinite period of time or they simply don’t care about being fully engaged.  Whatever the case, these folks invariably run short of content and ultimately have no idea what to say anymore. So relationships are interrupted. Momentum is lost. And their constituents are left wondering why the "brand" they look up to is suddenly so silent in social media. But it doesn’t have to be that way.    Before dipping your toes in the social…
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I’m Running the Boston Marathon for Christopher’s Haven

Boston Marathon, Fundraising
          On April 19, 2010, I'll be pounding the pavement once again from Hopkinton to Boston, determinedly putting one foot in front of the other for more than 26 long, arduous miles. It'll be the 10th time I've taken this same exhausting journey.  And I'll be tired and sore most of the way.  But as I've said before, it doesn't get any more exciting than to cross the finish line of what is arguably the most prestigious road race in the world, the Boston Marathon. And given the fact that I'm running to help kids -- and their families -- who are fighting cancer, it doesn't get any more important. [caption id="attachment_2009" align="alignright" width="300" caption="Dan Durkin and Bob Cargill, the two members of the Christopher's Haven Boston…
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10 Ways to Succeed in Social Media, Part Two

Blogging, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter, YouTube
2. Set realistic expectations. Using social media to communicate with others isn’t that difficult. But if you expect your posts, tweets, status updates and videos to result in any new leads or business opportunities, you had better be more than a little patient and perseverant. As I wrote in a previous blog post, The Importance of Getting Past the Social Media "Dip"… ...social media shouldn’t ever be looked at as a fast track or short cut to success.  Mastering social media requires a long-term, strategic investment that needs to be looked at as part and parcel of almost everything else you do as an organization, not as a quick fix or panacea for an inability to find common ground with your constituency in the first place. Don't disappoint yourself. Be realistic with your expectations. To put together an…
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10 Ways to Succeed in Social Media, Part One

Blogging, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter, YouTube
Now that so many businesses are using blogs, Twitter, Facebook, YouTube and other social media channels to connect with their constituents, it’s only a matter of time before they realize what a challenge it is to use them successfully. No, social media isn't rocket science. But it's definitely a BIG departure for those who have been dependent on traditional marketing, advertising, PR and communications methods up until now. So to help educate and enlighten those who are about to use this relatively new means of engagement for the first time, here's the first in a series of 10 ways to succeed in social media... 1. Adopt the right company culture. I hate to disappoint you, but not every organization is cut out for social media. To those who are accustomed to privacy and top-down, one-way, interruptive communications, it requires nothing short of a transformative change from the inside out.…
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Blog Post on Video: The Importance of Character in Social Media

Blogging, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter
By now, most people involved in marketing, advertising and PR have put aside any skepticism they may have had about social media and are using such online communications vehicles as blogs, Twitter, Facebook and YouTube to reach out to and engage with others. They’re finally realizing that – as I’ve said before here on this blog -- the guaranteed efficacy of a one-way, top-down, interruptive monologue by businesses and bureaucrats is history. And that the era of inclusive, open-ended dialogue between company and constituency is upon us. Yes, social media appears to be on the verge of going mainstream in more ways than one. However, what’s still a big challenge for many of those using social media for business is using it correctly, adhering to the unique set of principles…
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