My wife, Barbara, wasn’t feeling well the other day. After talking to her doctor’s office on the phone, we decided to go to a local on-demand healthcare facility, CareWell Urgent Care in Marlborough, where she could get the quickest treatment possible.
We didn’t have to wait more than a few minutes before she was seen by two different nurses and thoroughly checked out.
Not only did she receive exceptional care at this facility, the medical team’s bedside manner was ridiculously awesome. They spent a lot of time examining her as well as just plain comforting her. They weren’t just extremely professional, they were incredibly personable as well.
BIG thanks to Kristen and Virginia, the two nurses who took care of Barbara during our visit.
You. Me. We can all learn a lot from this dynamic healthcare duo.
Being good at what you do is one thing, being nice is another. Both are equally important. Affability matters as much as ability.
Every business and brand should care for its customers as well as this place cared for Barbara. A good bedside manner goes such a long way, whether you’re in the healthcare field or not.
Be nice. Be kind. Be good to those around you in both your professional and personal lives.
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