Bob Cargill, Author at Bob Cargill

25Nov 2017 by Bob Cargill

Public Speaking and Social Media

Marketing, Public Speaking, Social Media

As someone who speaks often at industry conferences and events, I know that if those in my audience are looking down at their phones, tablets and laptops, they’re probably not ignoring my presentation. They’re likely sharing what they’re hearing on social media, which is exactly what I want them to be doing on my behalf. I want them to be amplifying my message to their own networks, extending the reach of what I’m saying to a much larger number of people. So...if you’re giving a presentation and your audience members are looking down at their electronic devices, not up at you, don’t be annoyed, be pleased. In this video, I talk about how important it is for public speakers to move away from the lectern, especially in the social media…

10Nov 2017 by Bob Cargill

Robert Solomon’s Book, The Art of Client Service

Advertising, Business

Are you a good listener? Do you listen more than you talk? Do you give those on the other side of the table the attention they deserve? It is so important to listen to others in both our professional and personal lives. People will think more favorably of you if you give them the floor. They will appreciate your interest in what they have to say. "Listening is more important than talking." That's just one of "54 things every advertising and marketing professional should know" according to Robert Solomon's book, The Art of Client Service. Watch. And, yes, listen...

25Oct 2017 by Bob Cargill

10 Things Wrong With Marketing Today

Marketing

I have met the enemy and it is us. Yup. Not to sound like an alarmist, but if those of us who earn our livelihoods in marketing continue down the same long, circuitous path we’ve been on since the turn of this millennium, we may as well throw our hands up in the air and cry “uncle.” Never mind the Joneses, after all, we’re hardly keeping up with anyone anymore on the receiving end of our marketing messages. We’re moving in circles as an industry, if we’re moving at all. We’re falling dangerously far behind. We need to wake up and smell the cold-brewed coffee. We need to stop marketing like it’s 1999 and start realizing that it’s no longer business as usual. This is 2017 going on a future…

15Oct 2017 by Bob Cargill

Are you a trust agent?

Business, Marketing, Social Media

Thanks, as always, to my ridiculously awesome - and VERY patient - wife, Barbara, for recording this video. It's all about the importance of trust agents in business, especially in social media and marketing. It's my takeaway from a book written by Chris Brogan and Julien Smith. The question is...Are YOU a trust agent?

08Oct 2017 by Bob Cargill

Three Problems in Corporate Social Media

Marketing, Social Media

There are many reasons why businesses and brands struggle with the development and implementation of a successful social media program. Time. Talent. Technology. The list is endless. In an article I read recently, however, renowned speaker, educator, consultant and author, Mark Schaefer, identified what he feels are three of the biggest problems in this area. Leadership, content shock and unrealistic goals. I can’t disagree. Here are my thoughts on Mark’s article and how I think these problems are reducing so many companies’ chances for success in social media.

24Sep 2017 by Bob Cargill

10 Ways Public Speakers Should Use Social Media

Business, Marketing, Public Speaking, Social Media

If you're giving a presentation and your audience members are looking down at their electronic devices, not up at you, don't be annoyed, be pleased. As someone who speaks often at industry conferences and events, after all, I know that if those in my audience are looking down at their phones, tablets and laptops, they're probably not ignoring my presentation. They're likely sharing what they're hearing on social media, which is exactly what I want them to be doing on my behalf. I want them to be amplifying my message to their own networks, extending the reach of what I’m saying to a much larger number of people. That’s what I would call the "socialization" of my presentation. And that’s what I would think every public speaker today would want…

12Sep 2017 by Bob Cargill

10 Boston Hotels Crushing It On Social Media

Boston, Branding, Business, Marketing, Social Media

It may be all the rage, but for a variety of reasons, not every business is cut out for social media. Some will never understand it. Others think it’s a waste of time and money. And finally, there are those who just aren’t the right fit for it. But most marketers would agree that while social media is not for everyone, it is ideal for those who want to engage with their customers and prospects, especially in real time. If that’s where your audience is, time spent on these relatively new online communication channels is more than well worth it. Where else can you put the word out to your constituency without feeling like you’re invading their space? Where else can you capture the attention of such a qualified audience…

26Aug 2017 by Bob Cargill

10 Boston Restaurants Crushing it on Twitter

Boston, Branding, Business, Marketing, Restaurants, Social Media

It’s one thing to be able to serve great food. It’s quite another to be able to show off those dishes in words and pictures on Twitter so well that your followers like your tweets almost as much as your eats. That’s the irony of marketing a restaurant in this day and age. As if it’s not enough to be considered one of the best places to go for a bite to eat in town. Now they have to have the popularity on social media to prove it. Okay. Maybe that’s a stretch, but the importance of displaying their menus everywhere people are congregating online today cannot be underestimated. More and more potential customers are stalking their every move not just on the grapevine, but on a bevy of newfangled…

18Aug 2017 by Bob Cargill

The Importance of Trust Among Colleagues

Business

I've read a lot of Patrick Lencioni's books on leadership and business management. They are all ridiculously awesome and incredibly insightful. "The Five Dysfunctions of a Team" is one of his best books, if you ask me. One of the dysfunctions he writes about in this book is the absence of trust. Trust is essential to the success of a team. Without trust in the workplace, team members will be more than likely to work ineffectively. Trust needs to be earned, of course, but if the right people are on board, trust is a given. A presence of trust in the workplace (or among any group of people working together towards the same goal) helps ensure that every single individual contributor on the team is performing his or her duties…

Author: Bob Cargill