Marketing During the Pandemic and Beyond

Marketing During the Pandemic and Beyond

Branding, Marketing, Social Media
In this webinar (which I presented for the New England Direct Marketing Association on August 19, 2020), I talk about the importance of authenticity and immediacy in marketing, especially as witnessed during this pandemic. I share a handful of examples of brands that have pivoted during these tough times, changing up their messaging to align with how consumers are feeling about the world these days. You will learn how the social in social media can help you put a face on your brand and build trust among your audience which can lead to long-term, mutually-beneficial relationships. Webinar production provided by Robert Lee of ShaLaLaLa Productions and John Kovaleski of OMBM Enterprises.
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My Keynote on Social Media at Bob Cargill’s Marketing Road Show

My Keynote on Social Media at Bob Cargill’s Marketing Road Show

Branding, Business, Communications, Marketing, Public Speaking, Social Media, Special Event
Video excerpts from my keynote presentation at Bob Cargill's Marketing Road Show on Friday, November 22, 2019, at Out of Office in Hudson, Massachusetts. Thanks to Jeffrey Gordon of Ideal Video Strategies for the full-length video coverage. Thanks to my son, Ben Cargill, for the editing assistance.
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Go Engage Your Audience

Go Engage Your Audience

Branding, Marketing, Social Media
On your mark. Get set. Go. Go engage your audience like the organizers behind the TD Beach to Beacon 10K Road Race are engaging theirs. This popular road race, founded by the legendary runner, Joan Benoit Samuelson, in 1998, had to cancel its August 1 edition this year due to the pandemic. They decided not to go forward with a virtual version of the race, either. But they are doing something very smart and strategic to celebrate the race and engage everybody who’s a fan of it. They’re asking people to design their own version of the race’s start line on their driveway, take a picture of their artwork and share it on social media with the hashtag, #TDB2B10K. After the three most creative designs are selected, a winner –…
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Don’t Set It and Forget It on Social Media

Don’t Set It and Forget It on Social Media

Branding, Marketing, Social Media
Automating the publishing of some of your content on social media is a smart strategy. Automating all of it, not so much. Using an automation tool helps you maintain a continuous, uninterrupted presence online, but you don’t want to rely on it too heavily. You want to include plenty of authentic, real-time content in your social media stream, posts that show you have a personality, not just a pulse. You want to be conversational and opinionated, not simply factual, which is almost impossible to pull off if you’re simply setting it and forgetting it. Personalizing your messaging is where you’re going to see the biggest gains on LinkedIn, Twitter, Facebook, Instagram and the like. The more engaging, the better. Don’t forget the social on social media. P.S. Don't have time…
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If This Doesn’t Get You on Social Media, Nothing Will

If This Doesn’t Get You on Social Media, Nothing Will

Social Media
These are difficult days, trying times. Not only are we all still dealing with a devastating pandemic, the coronavirus crisis, but after the tragic death of George Floyd, our nation is facing another crisis, racism, that can’t be ignored. Everybody needs to speak up. Everybody needs to listen. Everybody needs to be heard. Everybody is reeling for one reason or another. If this doesn’t get you on social media, nothing will. While we can’t get together in person for commiseration, collaboration, camaraderie and comfort, we can connect online. We can use LinkedIn, Twitter, Facebook, Instagram and the like to ask our friends and families, our colleagues and clients how they are doing and how we can help. We can show the human side of our personal and corporate brands. We…
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Senior-Level Executives and Social Media

Senior-Level Executives and Social Media

Business, Leadership, Social Media
You already have a platform. You already have a following. You already have a fan base. Why not take advantage of it? Why not jump on social media? I’m talking to you, if you are a senior-level business executive, you who are invariably the least likely in your organization to use social media to communicate with your constituency, even though your words carry so much weight. The times are changing rapidly, however, and in 2020, your audience expects to hear from you on LinkedIn, Twitter, Facebook and the like. They want to get to know you not just as a professional, but as someone just like them. They want to know what you think about the important issues of the day. They want to hear how you feel about what’s…
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This Is the Time to Show the Human Side of Your Brand

This Is the Time to Show the Human Side of Your Brand

Advertising, Branding, Leadership, Marketing, Social Media
In these uncertain times, countless brands are adjusting their advertising and marketing messages. What about you? This is not the time to think you can just set it and forget it when it comes to communicating with your customers and constituents, especially on social media. This is not the time for your canned sales pitches. This is the time to reach out to your audience and ask how you can help them. During this pandemic, your business may still be in operation, but your focus should not just be on your bottom line, it should be on doing what you can for the greater good. This is the time to show the human side of your brand. This is the time to speak honestly about how the health crisis is…
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