10 Ways to Succeed as a Copywriter, Part One

Advertising, Branding, Copywriting, Direct Marketing, Fundraising, Marketing
My first job out of graduate school many years ago was as a copywriter for RCA Direct Marketing in New York City. And the rest, as they say, has been history. Since that first exciting stint writing about the most popular records (yes, vinyl) and tapes (yes, cassettes and eight-tracks) of the day, I’ve written about an incalculable number of different products and services. As I wrote in the preceding post here on A New Marketing Commentator… I’ve written copy to help promote everything from business cards to books, healthcare to software, insurance coverage to investment advice, magazines to music, travel to tuxedos and much, much more. I’ve also written direct response fundraising copy for dozens of charitable organizations (which, by the way, has been some of the most satisfying work…
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The 30 Best Blog Posts on Social Media I’ve Read in 2009

Advertising, Blogging, Branding, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter
With only so many days left until a new year is upon us, it's only natural to want to take pause, look back and reflect on everything that's transpired in 2009. And what a year it's been for those of us involved in social media and marketing. Change has been the only constant in the nature of what we do on the job. Me? I'm a copywriter and direct marketer by trade, someone who's earned his livelihood for well over 20 years helping brands to sell their products and services. And that hasn't changed. But many of the strategies, tools and communications channels I'm using nowadays to help my clients achieve their goals are different. Today, I find myself working with blogs, Twitter, Facebook, Linkedin, YouTube and the like much…
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What You Should Include on Your Next Set of Business Cards

Advertising, Blogging, Branding, Facebook, LinkedIn, Marketing, Public Relations, Social Media, Twitter
No matter how much I enjoy communicating with others online via Twitter, Facebook, LinkedIn, YouTube and other social media platforms (including this blog), I still think the most powerful connection you can make with someone is face to face. I've always liked attending conferences, trade shows and networking events, making new friends and meeting new people, shaking hands and schmoozing. I appreciate the camaraderie of being under the same roof with a group of like-minded professionals. I take comfort in knowing that I'm not alone as a businessman and entrepreneur, that we're all in this together, literally smack dab in the middle of the same basic search for new leads, new resources, new allies and new opportunities to succeed. And if you ask me, there's something very special about the exchange of business cards. It's an age-old ritual, a tradition remarkably still alive given today's relaxed…
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GM’s Satisfaction Guarantee Offer: Good Faith, Great Marketing

Advertising, Branding, Direct Marketing, Marketing
I can't tell you how happy I was to hear that General Motors was giving customers (specifically, "eligible buyers" of new Chevrolet, Buick, GMC and Cadillac vehicles) a 60-day satisfaction guarantee. Personally, I believe every company should be willing to go to such lengths in order to reassure prospective customers that they will meet, if not exceed, their expectations -- even if it means the possibility of doling out refunds to those who might be dissatisfied. A guarantee is a strong demonstration of good faith. Of course, the direct marketer in me also knows just how much a guarantee can lift response rates and, ultimately, sales.  As I wrote here... ...a strong guarantee will go a long way toward mitigating any concerns your constituents may have about buying your products or services. In fact, when I had my own…
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Inbound Marketing Summit Boston (’09): The Best Conference I Never Attended

Blogging, Branding, Facebook, Marketing, Public Relations, Social Media, Twitter
While I was fortunate enough to attend the Inbound Marketing Summit in Boston a year ago, I wasn’t able to attend this social media extravaganza here this time around... ...but I can tell you for a fact that it was the best conference I never attended. Yes, thanks to the live, exhaustive coverage of this two-day event by a slew of those in attendance via Twitter and many timely reports filed on other social media platforms (blogs, Flickr, YouTube, Facebook, etc.), I don’t feel like I missed much of anything. Okay, so I didn't get the opportunity to network with my colleagues face-to-face, shake their hands and exchange business cards, but I definitely got the gist of pretty much all the presentations in snippets and headlines, video clips and sound bites. Starting with…
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Social Media: That’s What I’m Talking About

Blogging, Branding, Facebook, Marketing, Public Relations, Social Media, Twitter
In the next eight days, I'll be giving three different presentations on social media, each of which I hope will be as transformative to my audience as some of the first talks I attended on the subject were to me. I’m a lifelong direct marketer, a copywriter by trade, but as I've said time and again, I believe strongly that those of us who can leverage social media technologies and tools to build mutually-beneficial relationships with colleagues, clients, customers, connections, friends and fans will be much more successful amidst this new communications era. Of course, given the confidence I have in social media, you can only imagine how much I enjoy sharing what I know about it with others, helping people harness the awesome power of blogs, Twitter, Facebook, LinkedIn and the like. It's hard work.…
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Blog Post on Video: Who Moved My Customers?

Advertising, Blogging, Branding, Cause-Related Marketing, Client Service, Copywriting, Direct Marketing, Facebook, Fundraising, Marketing, Public Relations, Social Media, Twitter
To say that marketing has changed in the last few years would be to put it quite mildly. Marketing has been rocked, shaken, stirred, knocked for a loop and turned completely upside down not just by the Internet, but by the emergence of social media as an informational, educational and conversational platform leveraged by the masses. Watch this short video and learn what to do about it before it's too late... This “blog post on video” was recorded on September 13, 2009 on Old Connecticut Path (overlooking the Massachusetts Turnpike) in Framingham, MA. It’s an adaptation of a post I wrote earlier this year called “Who Moved My Customers,” which you can read in its entirety here.
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How to Educate, Entertain and Engage People with Photo Marketing

Branding, Cause-Related Marketing, Direct Marketing, Fundraising, Marketing, Social Media
When I took my oldest son, Scott, 13, to see a rock concert at the Comcast Center (Mansfield, MA) recently, I knew we were going to have a great time. But I had no idea I’d be one of many getting a crash course in HPV (human papillomavirus) and the diseases it causes, including cervical cancer. But in addition to giving us pictures to commemorate the occasion, that’s what Merck and Co., the maker of GARDASIL, a cervical cancer vaccine, gave me and a throng of other willing participants. I was glad to get a souvenir photo with my son, but I was pleasantly surprised to learn more about HPV in the process -- and, consequently, given an opportunity to help spread the word here on my own blog. This was the…
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Blog Post on Video: The Three A’s of Social Media Branding

Blogging, Branding, Facebook, Marketing, Public Relations, Social Media, Twitter
What's a social media practitioner to do in order to be heard loud and clear above the din of so much online activity? How do you as a marketer or a PR pro or perhaps even an intern who's been hired to build a constituency of friends, fans and followers command attention and respect for the brand you represent? Well, take it from a practitioner of another kind, a neighbor of mine who just happens to be a pediatrician, and be mindful of the three A's -- Ability, Affability and Availability. This “blog post on video" was recorded on August 16, 2009 at the Barron Fishing Access Site on Puffer Pond at the Assabet River National Wildlife Refuge. It's an adaptation of a post I wrote earlier this year called “The…
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