Meet Me at the Intersection of Social Media and Marketing
While I’ve always believed in the principles and power of direct marketing, as soon as I started blogging in early 2004, I realized I had discovered something that could very well have a huge impact on the future of the industry in which I earned my livelihood. I'm no prognosticator, but I saw for myself what the authors of The Cluetrain Manifesto had written in their groundbreaking book, that, among other things, "markets are conversations" and that “there are no secrets. The networked market knows more than companies do about their own products. And whether the news is good or bad, they tell everyone” and that "companies that don’t realize their markets are now networked person-to-person, getting smarter as a result and deeply joined in conversation are missing their best…