The Black Door, Bravery and Social Media

Blogging, Facebook, Marketing, Social Media, Twitter
  Blog Post on Video: The Black Door, Bravery and Social Media Let me tell you a story.  It’s a parable that’s been around for a long time. It's about a spy who had been captured and sentenced to death by a general of the Persian army. The general, however, permitted the condemned person to choose between the firing squad and the black door.   As the moment of execution drew near, the general ordered the spy to be brought before him to receive the doomed man's decision.  This was not an easy decision, and the prisoner hesitated, but soon he made it known that he preferred the firing squad.  Not long thereafter, a volley of shots in the courtyard announced the grim sentence had been fulfilled.  The general turned…
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From Direct Mail to Social Media, My 13-Year Evolution

Blogging, Facebook, LinkedIn, Social Media, Twitter
On November 17, 1996, I was happy to be featured on the front page of the Sunday Business section of the local daily newspaper, the Middlesex News, in an article about direct mail, my specialty at the time. And on November 18, 2009, 13 years and one day later, I was fortunate to have an interview of me about social media appear in the same newspaper (which now goes by the name, The MetroWest Daily News). Talk about an evolution. Yes, I can't tell you how excited I was to receive a phone call earlier in the month from Daily News editor and reporter, Jeff Adair, who asked me if I would be willing to answer a number of questions about my experience with social media. This interview was a great chance for me to put into words just how passionately I felt as a marketing professional about using blogs,…
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The Cornerstone of Some of the Best Social Media Programs

Blogging, Facebook, LinkedIn, Marketing, Social Media, Twitter
Given all the attention such social media channels as Twitter, LinkedIn, Facebook and YouTube have been getting lately, it's easy to overlook the importance of having a good, old-fashioned blog as the cornerstone of your social media program. Sure, other social media channels may be sexier (and, frankly, easier to manage), but a blog is typically where your more substantive content lives, where you're going to earn the most respect for your willingness and ability to share your thoughts with others. As I wrote here on this blog ("Why Advertising, Marketing and PR Pros Should Blog," December 2004) nearly five years ago ... A blog is tailor-made for storing and managing your intellectual capital. It’s a centralized repository for experience and expertise, an incredibly easy way to disseminate key, timely information to an audience of readers who are already interested in what you have to…
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Introducing My New Facebook Fan Page for Cargill Creative

Blogging, Facebook, Social Media, Twitter
Ever since I joined Facebook in 2007, I've been using it more for business than personal reasons. But it wasn't until earlier this week that I had a dedicated outpost on this phenomenally popular social networking platform where I could talk strictly about marketing, social media and everything else that I do for a living. Yes, I can't tell you how excited I am to finally have my own Facebook Fan Page for Cargill Creative, my business as an independent copywriter, creative director and social media marketer. On my new Facebook Fan Page, I'll be sharing links to great articles on the trends, topics, developments and issues that are on the minds of marketers today. I'll also be importing the feeds to this blog, my YouTube channel and my Twitter stream, all of which will make it easy for fans to follow…
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My Social Media Webinar Series for the Printing Industries of New England

Blogging, Facebook, LinkedIn, Marketing, Social Media, Twitter
As I’ve said before here on this blog, if there’s one thing I enjoy almost as much as using social media, it’s speaking about this exciting, relatively new phenomenon in online communications to anyone who is willing listen to me. And lately, I’ve been fortunate to have had many such opportunities. After all, there’s nothing hotter in the industry in which I earn my livelihood right now than social media. And as my friends and colleagues know, I've been enamored with the power of blogs, Twitter, LinkedIn, Facebook and the like since their emergence on the scene. So it would be an understatement for me to say I’m happy that corporate America is finally beginning to understand what the authors of The Cluetrain Manifesto meant when they wrote back in 1999 that… In just a few…
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Inbound Marketing Summit Boston (’09): The Best Conference I Never Attended

Blogging, Branding, Facebook, Marketing, Public Relations, Social Media, Twitter
While I was fortunate enough to attend the Inbound Marketing Summit in Boston a year ago, I wasn’t able to attend this social media extravaganza here this time around... ...but I can tell you for a fact that it was the best conference I never attended. Yes, thanks to the live, exhaustive coverage of this two-day event by a slew of those in attendance via Twitter and many timely reports filed on other social media platforms (blogs, Flickr, YouTube, Facebook, etc.), I don’t feel like I missed much of anything. Okay, so I didn't get the opportunity to network with my colleagues face-to-face, shake their hands and exchange business cards, but I definitely got the gist of pretty much all the presentations in snippets and headlines, video clips and sound bites. Starting with…
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Blog Post on Video: Getting Past the Social Media “Dip”

Blogging, Facebook, Marketing, Social Media, Twitter
If there’s one thing I enjoy almost as much as using social media in my day-to-day communications and marketing activities, it’s speaking about these relatively new online publishing tools to friends, colleagues and, frankly, anyone else who will listen to me. I’ve always liked sharing what I know with others, teaching, training, helping others get from point A to point B – regardless of the subject. But there’s something different about social media. There’s something radically transformational about it that you just wouldn’t understand – and be able to take advantage of – till you’ve actually used it yourself for a while.     If you ask me, the keys to being successful with social media are patience, perseverance and pushing past the so-called “Dip,” a difficult stretch of time (invariably the…
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Social Media: That’s What I’m Talking About

Blogging, Branding, Facebook, Marketing, Public Relations, Social Media, Twitter
In the next eight days, I'll be giving three different presentations on social media, each of which I hope will be as transformative to my audience as some of the first talks I attended on the subject were to me. I’m a lifelong direct marketer, a copywriter by trade, but as I've said time and again, I believe strongly that those of us who can leverage social media technologies and tools to build mutually-beneficial relationships with colleagues, clients, customers, connections, friends and fans will be much more successful amidst this new communications era. Of course, given the confidence I have in social media, you can only imagine how much I enjoy sharing what I know about it with others, helping people harness the awesome power of blogs, Twitter, Facebook, LinkedIn and the like. It's hard work.…
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Blog Post on Video: Who Moved My Customers?

Advertising, Blogging, Branding, Cause-Related Marketing, Client Service, Copywriting, Direct Marketing, Facebook, Fundraising, Marketing, Public Relations, Social Media, Twitter
To say that marketing has changed in the last few years would be to put it quite mildly. Marketing has been rocked, shaken, stirred, knocked for a loop and turned completely upside down not just by the Internet, but by the emergence of social media as an informational, educational and conversational platform leveraged by the masses. Watch this short video and learn what to do about it before it's too late... This “blog post on video” was recorded on September 13, 2009 on Old Connecticut Path (overlooking the Massachusetts Turnpike) in Framingham, MA. It’s an adaptation of a post I wrote earlier this year called “Who Moved My Customers,” which you can read in its entirety here.
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