Blog Post on Video: Who Moved My Customers?

Advertising, Blogging, Branding, Cause-Related Marketing, Client Service, Copywriting, Direct Marketing, Facebook, Fundraising, Marketing, Public Relations, Social Media, Twitter
To say that marketing has changed in the last few years would be to put it quite mildly. Marketing has been rocked, shaken, stirred, knocked for a loop and turned completely upside down not just by the Internet, but by the emergence of social media as an informational, educational and conversational platform leveraged by the masses. Watch this short video and learn what to do about it before it's too late... This “blog post on video” was recorded on September 13, 2009 on Old Connecticut Path (overlooking the Massachusetts Turnpike) in Framingham, MA. It’s an adaptation of a post I wrote earlier this year called “Who Moved My Customers,” which you can read in its entirety here.
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How to Educate, Entertain and Engage People with Photo Marketing

Branding, Cause-Related Marketing, Direct Marketing, Fundraising, Marketing, Social Media
When I took my oldest son, Scott, 13, to see a rock concert at the Comcast Center (Mansfield, MA) recently, I knew we were going to have a great time. But I had no idea I’d be one of many getting a crash course in HPV (human papillomavirus) and the diseases it causes, including cervical cancer. But in addition to giving us pictures to commemorate the occasion, that’s what Merck and Co., the maker of GARDASIL, a cervical cancer vaccine, gave me and a throng of other willing participants. I was glad to get a souvenir photo with my son, but I was pleasantly surprised to learn more about HPV in the process -- and, consequently, given an opportunity to help spread the word here on my own blog. This was the…
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Who Moved My Customers?

Advertising, Blogging, Branding, Direct Marketing, Marketing, Public Relations, Social Media
To say that marketing has changed in the last few years would be to put it quite mildly.   Marketing has been rocked, shaken, stirred, knocked for a loop and turned completely upside down not just by the Internet, but by the emergence of social media as an informational, educational and conversational platform leveraged by the masses.   The authors of The Cluetrain Manifesto had it right when they said, among other things, that… “There are no secrets. The networked market knows more than companies do about their own products. And whether the news is good or bad, they tell everyone.” The cold, hard facts say that customers are simply not where they were as recently as the turn of this century...they're not waiting for the mail, reading the newspaper,…
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Sleepless in Social Media

Blogging, Direct Marketing, Marketing, Social Media
At a conference on social media I attended earlier this year, one of the speakers asked the audience how many of us really had the time for social media. Proudly, albeit surprisingly, a large percentage of us raised our hands, thinking...of course, we had the time for social media. Blogs. Twitter. Facebook. A few minutes here, a few minutes there. Piece of cake. But the speaker had actually thrown us a curve ball, going on to make his point that none of us really had the time it took to engage in social media. We made the time. Like our colleagues and peers, we couldn’t help but be busy with quotidian demands on our work lives, too – commutes, meetings, phone calls and the like. Never mind our family time.…
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Meet Me at the Intersection of Social Media and Marketing

Blogging, Direct Marketing, Marketing, Social Media
While I’ve always believed in the principles and power of direct marketing, as soon as I started blogging in early 2004, I realized I had discovered something that could very well have a huge impact on the future of the industry in which I earned my livelihood. I'm no prognosticator, but I saw for myself what the authors of The Cluetrain Manifesto had written in their groundbreaking book, that, among other things, "markets are conversations" and that “there are no secrets. The networked market knows more than companies do about their own products. And whether the news is good or bad, they tell everyone” and that "companies that don’t realize their markets are now networked person-to-person, getting smarter as a result and deeply joined in conversation are missing their best…
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My Blog and My Career, Then and Now

Advertising, Blogging, Copywriting, Direct Marketing, Fundraising, Marketing, Public Relations, Social Media
This blog, A New Marketing Commentator, was a labor of love of mine from February 17, 2004 to May 10, 2006. Since I signed off here more than three years ago, I have continued to write articles, essays, commentaries and blog posts on direct marketing, advertising, PR and social media, most recently as Creative Director at Nowspeed on our blog, Internet Marketing Strategies and Secrets.  I have also staked out my turf on both Twitter and Facebook, where I invite you to follow and friend me. So please...what you see here is by no means a complete and accurate reflection of what I'm up to nowadays. Everything from the sidebar to the masthead of this blog needs an update and a full makeover. I continue to keep A New Marketing Commentator public only as a way of illustrating my history in…
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A New Marketing Commentator Goes on Hiatus

Advertising, Blogging, Branding, Cause-Related Marketing, Client Service, Copywriting, Direct Marketing, Fundraising, Marketing, Miscellaneous, Public Relations
After more than 26 months and 62,000 words, I've decided to give this blog a rest. It may not be the end for A New Marketing Commentator, but it will be at least a short hiatus. Thank you so much for your support, love and friendship. As much as you've given me, I hope I've given you even more in return. Bob Cargill Copywriter and Creative Director May 10, 2006 Bob's Bio and Contact Information Bob's Work History (Resume) Bob's Speaking History Bob's Commercial Portfolio Bob's Nonprofit Portfolio Bob's Interactive Portfolio Tags: Bob Cargill copywriter creative director copywriting creative direction blogger direct marketing advertising marketing A New Marketing Commentator
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A Few Words on Word of Mouth Marketing, Part Two

Advertising, Blogging, Branding, Direct Marketing, Fundraising, Marketing, Public Relations
Two days ago, I wrote here in this space about word of mouth marketing, the Word of Mouth Marketing Association and BzzAgent. Today's post is a continuation of that same article, in which I write about my own personal use of word of mouth marketing on behalf of BzzAgent and its client, Atkins Advantage Bars... On more than several occasions, I chose to Bzz on behalf of Atkins Advantage Bars by sharing the product with others. I gave a bar to the computer technician who was kind enough to make a house call when my laptop almost crashed. I shared two – the Caramel Fudge Brownie and Chocolate Chip Granola bars – with my 17-year-old step-daughter, Sophie (who liked the latter flavor better). I gave bars to a couple of…
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A Few Words on Word of Mouth Marketing, Part One

Advertising, Branding, Direct Marketing, Fundraising, Marketing, Public Relations
Unofficially, word of mouth marketing has been around for a long time, but only in the last few years has it been so formally recognized and widely embraced as a bona fide discipline and tool of our trade. Given such sudden appeal, it's understandable that a relatively new association of the same name is experiencing a similar degree of popularity. Founded in late 2004, the Word of Mouth Marketing Association (WOMMA) is the official trade association for the word of mouth marketing industry. WOMMA’s mission is to promote and improve word of mouth marketing by: · Protecting consumers and the industry with strong ethical guidelines · Promoting WOM as an effective marketing tool · Setting standards to encourage its use What is Word of Mouth Marketing? Word of mouth is…
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