10 Ways to Succeed as a Copywriter, Part Four

Advertising, Branding, Copywriting, Direct Marketing, Marketing, Social Media
4. Develop strong presentation skills. It’s one thing to be able to write well. It’s quite another to be able to present your work with the utmost confidence and conviction. But some of the most successful copywriters I've met over the years have had as much command of the spoken as the written word. Those with strong presentation skills are more effective in selling their work to both their colleagues and clients. They’re also given more opportunities to attend important meetings, speak at conferences and assume positions of leadership. If you’re uncomfortable speaking in front of an audience, consider  joining Toastmasters International, a nonprofit educational organization that helps people improve their public speaking, communication and leadership skills.  As I wrote here on this blog more than six years ago (May…
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10 Ways to Succeed as a Copywriter, Part Three

Advertising, Blogging, Branding, Copywriting, Direct Marketing, Marketing, Social Media
3. Walk in your readers’ shoes. In Stephen R. Covey’s best-selling book, The Seven Habits of Highly Effective People, Habit #5 is “Seek first to understand, then to be understood.” Well, that’s also one of the habits of highly effective copywriters. They seek first to understand everything they possibly can about their audience before they even begin to attempt to be understood themselves. Yes, the more you know about your customers and constituents, the easier it is to make a potentially valuable connection with them. Unfortunately, that’s much easier said than done. Tight schedules and small budgets often supersede any opportunity to look closely at the demographics – and psychographics – of those whose attention you covet. But that doesn’t mean you can’t find out what makes them tick. What…
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10 Ways to Succeed as a Copywriter, Part Two

Advertising, Branding, Copywriting, Direct Marketing, Fundraising, Marketing
2. Care deeply about results. While being able to exhibit a high degree of creativity may be important to the success of a copywriter, achieving the highest possible ROI is usually imperative, certainly in direct marketing, the industry in which I earn my livelihood. My brethren and I work with the understanding that the purpose of most campaigns is to promote sales of a product or service, not the copywriter’s ability to turn a clever phrase. It’s nice to win awards. But what really counts is winning over your audience, those who are hopefully hanging on your every single word. Yes, what the most successful copywriters really care about is convincing those on the receiving end of their communications to take action in some way, shape or form such as picking up the phone, filling out a form, clicking on…
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10 Ways to Succeed as a Copywriter, Part One

Advertising, Branding, Copywriting, Direct Marketing, Fundraising, Marketing
My first job out of graduate school many years ago was as a copywriter for RCA Direct Marketing in New York City. And the rest, as they say, has been history. Since that first exciting stint writing about the most popular records (yes, vinyl) and tapes (yes, cassettes and eight-tracks) of the day, I’ve written about an incalculable number of different products and services. As I wrote in the preceding post here on A New Marketing Commentator… I’ve written copy to help promote everything from business cards to books, healthcare to software, insurance coverage to investment advice, magazines to music, travel to tuxedos and much, much more. I’ve also written direct response fundraising copy for dozens of charitable organizations (which, by the way, has been some of the most satisfying work…
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Three Reasons Why I Like Writing for Nonprofits

Copywriting, Direct Marketing, Fundraising, Marketing, Social Media
As much as I've been using social media for business lately, copywriting -- writing, period -- has always been my stock in trade. Over the course of my career so far, I’ve written a countless number of direct mail packages, ads, brochures, inserts, flyers, web pages, emails and tweets for a multitude of both B2B and B2C clients. I’ve written copy to help promote everything from business cards to books, healthcare to software, insurance coverage to investment advice, magazines to music, travel to tuxedos and much, much more. I’ve also written copy to help dozens of charitable organizations raise funds. And honestly, as much as I enjoy writing about almost any product or service, some of the most satisfying writing I’ve done is included in my portfolio of nonprofit fundraising work. Yes, there are many reasons…
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My Upcoming Presentations on Social Media for NEDMA

Blogging, Direct Marketing, Facebook, Fundraising, LinkedIn, Marketing, Social Media, Twitter, YouTube
          It's that time of year again. The New England Direct Marketing Association's annual conference is just around the corner -- May 12 and 13 at the LaCava Center at Bentley College in Waltham, MA. And just like year, I'm happy to have the opportunity to speak not just once, but twice on social media, this time around on "Understanding Social Media, from Theory to Tactics" (9:00 AM-3:30 PM, May 12) and "10 Ways to Succeed in Social Media" (8:30 AM-9:45 AM, May 13). "Understanding Social Media, from Theory to Tactics" In my all-day workshop on May 12, I'll show participants how to attract attention, pique curiosity, stimulate engagement and develop new business opportunities via Twitter, Facebook, LinkedIn, YouTube and the blogosphere. From the mechanics to the principles…
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GM’s Satisfaction Guarantee Offer: Good Faith, Great Marketing

Advertising, Branding, Direct Marketing, Marketing
I can't tell you how happy I was to hear that General Motors was giving customers (specifically, "eligible buyers" of new Chevrolet, Buick, GMC and Cadillac vehicles) a 60-day satisfaction guarantee. Personally, I believe every company should be willing to go to such lengths in order to reassure prospective customers that they will meet, if not exceed, their expectations -- even if it means the possibility of doling out refunds to those who might be dissatisfied. A guarantee is a strong demonstration of good faith. Of course, the direct marketer in me also knows just how much a guarantee can lift response rates and, ultimately, sales.  As I wrote here... ...a strong guarantee will go a long way toward mitigating any concerns your constituents may have about buying your products or services. In fact, when I had my own…
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“Happy Anniversary” to the New England Direct Marketing Association

Direct Marketing, Marketing, Social Media
          Although I find myself immersed in social media these days, those who have known me for more than a few years know that I’m a copywriter by trade with roots firmly planted in direct marketing. I’m enamored with blogging, Twitter, Facebook and the like, sure, but only because I feel so strongly about the potential such self-publishing platforms have to transform the way we live, communicate and conduct business as direct marketers. In social media, I believe I’ve seen the future of the industry in which I’ve earned my livelihood up to this point in time. Yes, thanks to the Internet and a slew of new online communications channels we can now leverage to connect with our constituents, I believe the direct marketing industry is not getting older, it’s getting better. That’s…
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Blog Post on Video: Who Moved My Customers?

Advertising, Blogging, Branding, Cause-Related Marketing, Client Service, Copywriting, Direct Marketing, Facebook, Fundraising, Marketing, Public Relations, Social Media, Twitter
To say that marketing has changed in the last few years would be to put it quite mildly. Marketing has been rocked, shaken, stirred, knocked for a loop and turned completely upside down not just by the Internet, but by the emergence of social media as an informational, educational and conversational platform leveraged by the masses. Watch this short video and learn what to do about it before it's too late... This “blog post on video” was recorded on September 13, 2009 on Old Connecticut Path (overlooking the Massachusetts Turnpike) in Framingham, MA. It’s an adaptation of a post I wrote earlier this year called “Who Moved My Customers,” which you can read in its entirety here.
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