The Cure for the Common Headline

Advertising, Copywriting, Direct Marketing, Marketing
If you were a neighbor of mine, you’d know what I mean when I say my lawn isn’t going to win any beauty contests. It’s so thin, brown and malnourished, it’s embarrassing – especially during the dog days of summer. So when The Scotts Company wrote to me recently about growing a thicker, greener lawn, its timing – and targeting of me as a potential customer – couldn’t have been better. After all, like any other proud homeowner in this day and age, I need to be doing everything I can to keep up with the Joneses, no? Which reminds me of a direct mail package Scotts sent out a few years ago, bearing the words, “Now the grass can be greener on your side.” While these folks didn’t earn…
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What Pauly Shore May Have Learned from Direct Marketing

Advertising, Direct Marketing, Marketing
I may not be a big Pauly Shore fan, but he scores big points in my book for putting his money where is mouth is and guaranteeing his new TV show, Minding the Store, (which is premiering this Sunday, July 17, at 10 PM EST on TBS). “I am so confident that my new series will make people laugh,” said Shore in a press release, “I’ve convinced the network heads at TBS to let me offer this special guarantee. It’s our way of saying we value people’s television-viewing time, and we know they’ll feel their time spent watching Minding the Store is well worth it.” Viewers who fail to laugh after watching the first episode of Minding the Store are invited to mail a self-addressed, stamped envelope to Shore, care…
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The Power of Loyalty Marketing

Branding, Direct Marketing, Marketing
Every shopper likes to belong, to feel like an insider, to get a good deal that can’t be had anywhere else. At least, those are the cravings that retailers are counting on – and playing to – by asking their customers to use so-called loyalty cards, those small pieces of plastic so many of us have been conditioned like sheep to carry around in our wallets or on our key chains. I don’t know about you, but I have a handful of them, three for groceries alone (Stop & Shop, Shaw’s and Price Chopper), one for books (Barnes & Noble) and one for, well, this and that (CVS/Pharmacy). And while I sometimes feel like I’m being subjected to undue scrutiny when asked to produce one of these cards at the…
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True Believers

Marketing, Miscellaneous
Monday, March 8, 2004 – The similarities between politics and entrepreneurialism have always intrigued me, so it only makes sense that I found a Howard Dean documentary (True Believers: Life Inside the Dean Campaign) on CNN last night so engrossing. It was right up my alley. Of course, it was disillusioning to see the Dean campaign crash so hideously, but there’s no question it struck a chord with many Americans, thanks in large part to the indefatigable Joe Trippi, Dean’s campaign manager and the central character in True Believers. I don’t know what Joe has more of, energy or insight, but his supply of both appears infinite (even though his guy went down in flames). No wonder Dean was able to build an online community of some 600,000 constituents (including…
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