The Power of Social Media

Blogging, Facebook, LinkedIn, Social Media, Twitter, YouTube
Anyone who knows me knows how much I believe in the power of social media. Ever since I started blogging in 2004, I've been hooked on the public, open-ended dialogue that takes place online among those who can appreciate the benefits of sharing what they know and how they feel with not only their closest friends and allies, but often with complete strangers as well. It's the idea of building communities that I like so much, the notion of broadening one's horizons to the point where you're establishing new, mutually-beneficial connections with like-minded people and learning exponentially more about the world at large. But it's also how terrific Facebook, Twitter, YouTube and other social media networks – such as the phenomenally popular Pinterest – are for simply maintaining relationships with friends,…
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Twitter for Business in Five Easy Steps

Business, Direct Marketing, Marketing, Social Media, Twitter
When Phil Hollows and I met for the first time over a cup of coffee in June of last year, little did we know that it would be just one of many conversations about social media that we'd be having on a regular basis. The difference between that initial meeting between us and every other since is that many others who share an interest in Twitter, Facebook, LinkedIn, YouTube, blogs and the like have joined us for what we call the Sudbury Social Tweetup. At our most recent Tweetup last Thursday night at Bistro 20 in Sudbury, I had the opportunity to speak to the group about "Twitter for Business in Five Easy Steps," including... 1. Find and Be Found 2. Use a Good Dashboard like TweetDeck 3. Engage Your…
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A Few Words with Vistaprint’s Jeff Esposito (@jeffespo)

Blogging, Business, Direct Marketing, Facebook, Marketing, Public Relations, Social Media, Twitter
When I was asked to host a Tweetup at the New England Direct Marketing Association’s annual holiday party last month at Tavern in the Square in Porter Square (Cambridge, MA), I knew right away who I wanted to have on the program. [caption id="attachment_2152" align="alignright" width="150" caption="Victoria Smith"][/caption] For entertainment, I turned to Victoria Smith, a very talented singer and songwriter, who put on a fabulous show for us. As for the educational piece, I asked my friend and former colleague, Jeff Esposito, to permit me to interview him about his experience with social media as a public relations manager at Vistaprint. Jeff is one the most prolific people I know in social media, having tweeted over 48,500 times to date, not to mention all the blog posts he writes and videos he records.…
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How I Use Twitter to Follow Boston-Area News

Boston, Media, Social Media, Twitter
I'm a news junkie. I admit it. I can't go much more than a few hours without a fix of the latest headlines. The weather forecast is important to me. If there’s been a crime committed, a notable death, an accident, a fire or any tragedy or disaster whatsoever, I like to know about it. I’m a huge sports fan. Celebrity gossip amuses me. Significant milestones and achievements impress me. I’m entertained by pop culture and fascinated by anything to do with business or politics. And if any of this news is local, I find it even more interesting. That’s why I spend so much time listening to the radio, watching TV and reading articles on such online properties as Boston.com, BostonHerald.com, Sudbury Patch and Wicked Local Sudbury. And that’s one…
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50 Reasons Why People Use Social Media

Blogging, Facebook, LinkedIn, Social Media, Twitter, YouTube
Since I included a list of 50 reasons why people don’t use social media in my most recent post, I thought it only made sense to follow up with a similar list, only this time focusing on the opposing point of view, the reasons why people do use social media. Sure, as I wrote in that last post about those who are reluctant to jump on the social media bandwagon, “there are still plenty of skeptics, detractors and naysayers among us, especially in the corporate world, where cautiousness and conservatism abound.” But as I also pointed out, there are more than 800 million users of Facebook, over 120 people on LinkedIn and more than 200 million accounts on Twitter. There's certainly a critical mass of people using social media today,…
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50 Reasons Why People Don’t Use Social Media

Blogging, Facebook, LinkedIn, Social Media, Twitter, YouTube
With more than 800 million users of Facebook, over 120 million people on LinkedIn and more than 200 million accounts on Twitter, you might say the tipping point’s been reached as far as social media usage goes. Yet despite such a large critical mass using these social media properties, there are still plenty of skeptics, detractors and naysayers among us, especially in the corporate world, where cautiousness and conservatism abound. As someone who’s been talking to anyone and everyone within earshot about the benefits of using social media since I launched my own blog in 2004, I know this for a fact: Unless you’re preaching to the choir, the life of a social media practitioner and proponent is often a lonely, uphill battle. At this stage of the game, those of us with significant…
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Ten Tips for Hosting a Successful Tweetup

Blogging, Business, Facebook, LinkedIn, Marketing, Social Media, Twitter
This post was initially published on BostInnovation on September 14, 2011. To read the original post there, click here. There’s a palpable camaraderie among most people who use social media, a strong sense that we’re all in this together and out for the same things — new friendships, opportunities and experiences. Unfailingly, we jump onto Twitter, Facebook, LinkedIn, YouTube and our own blogs to listen and learn, chat and connect, educate and entertain, inform and inspire, publicize and promote. Sure, you see a fair share of debate and dissent in social media. It’s not always sunshine and roses. But more often than not, you see a rousing demonstration of mutual respect and quid pro quo, the golden rule being put into practice. That’s what I like about social media. More often…
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20 Boston Media People to Follow on Twitter

Boston, Business, Media, Social Media, Twitter
This post was initially published on BostInnovation on August 16, 2011. To read the original post there, click here. From print journalists to TV news reporters, disc jockeys to talk show hosts, almost everyone on the local media scene is using Twitter nowadays to forge deeper relationships with their readers, viewers and listeners. That’s not to say they’re not promoting their own work via this increasingly popular social media platform. But they’re also winning favor among their constituency for being surprisingly approachable and responsive, giving time and attention to as many of their followers as possible. To say that this is a big change in how those in the business of mass communications interact with their fans would be an understatement. This is a monumental paradigm shift. The audience is now talking back…
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4 Lessons Marketers Can Learn from Local TV News Reporters

4 Lessons Marketers Can Learn from Local TV News Reporters

Branding, Marketing, Social Media
This post was initially published on BostInnovation on July 28, 2011. To read the original post there, click here. Today – thanks to social media, smartphones and other new digital communications platforms and tools – what the savviest of consumers are asking of their favorite brands is almost as much as they’d expect from their best friends and family. They want your time, support and undivided attention – and they want it at their convenience. It’s not just due to modern technology, though. It’s a bold, new sense of entitlement that’s been enthusiastically adopted by those on the receiving end of your messages. In this era in which the corporation has ceded control – albeit reluctantly – to the customer, businesses can’t afford to be seen as out of touch, behind…
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