Social Media Archives - Page 9 of 32

04Jul 2020 by Bob Cargill

If This Doesn’t Get You on Social Media, Nothing Will

Social Media

These are difficult days, trying times. Not only are we all still dealing with a devastating pandemic, the coronavirus crisis, but after the tragic death of George Floyd, our nation is facing another crisis, racism, that can’t be ignored. Everybody needs to speak up. Everybody needs to listen. Everybody needs to be heard. Everybody is reeling for one reason or another. If this doesn’t get you on social media, nothing will. While we can’t get together in person for commiseration, collaboration, camaraderie and comfort, we can connect online. We can use LinkedIn, Twitter, Facebook, Instagram and the like to ask our friends and families, our colleagues and clients how they are doing and how we can help. We can show the human side of our personal and corporate brands. We…

24Jun 2020 by Bob Cargill

Senior-Level Executives and Social Media

Business, Leadership, Social Media

You already have a platform. You already have a following. You already have a fan base. Why not take advantage of it? Why not jump on social media? I’m talking to you, if you are a senior-level business executive, you who are invariably the least likely in your organization to use social media to communicate with your constituency, even though your words carry so much weight. The times are changing rapidly, however, and in 2020, your audience expects to hear from you on LinkedIn, Twitter, Facebook and the like. They want to get to know you not just as a professional, but as someone just like them. They want to know what you think about the important issues of the day. They want to hear how you feel about what’s…

11May 2020 by Bob Cargill

A Few Words with Meaghan Edelstein

Branding, Content, Marketing, Public Relations, Social Media

In this video, I talk to social media consultant, Meaghan Edelstein, about her new social media crisis strategy deck and how brands should be tailoring their marketing strategies and tactics during the coronavirus pandemic.

18Apr 2020 by Bob Cargill

This Is the Time to Show the Human Side of Your Brand

Advertising, Branding, Leadership, Marketing, Social Media

In these uncertain times, countless brands are adjusting their advertising and marketing messages. What about you? This is not the time to think you can just set it and forget it when it comes to communicating with your customers and constituents, especially on social media. This is not the time for your canned sales pitches. This is the time to reach out to your audience and ask how you can help them. During this pandemic, your business may still be in operation, but your focus should not just be on your bottom line, it should be on doing what you can for the greater good. This is the time to show the human side of your brand. This is the time to speak honestly about how the health crisis is…

27Mar 2020 by Bob Cargill

Staying in Touch With Your Audience During the Coronavirus Crisis

Advertising, Branding, Business, Leadership, Marketing, Social Media

Al Roker is delivering his morning weather forecasts for NBC’s TODAY show from his kitchen. Late-night talk show hosts like Jimmy Fallon and Jimmy Kimmel are presenting new DIY incarnations of their shows from home, too. Popular musicians and celebrities of all kinds are live-streaming on Instagram, Facebook and almost everywhere else on social media, performing hit songs and connecting with fans. They are doing whatever it takes to keep the show going on, making a huge positive impression on viewers and listeners during these difficult days. Brands and businesses can be doing the same thing, too. In fact, some of your most meaningful communications could be taking place during these tough times. Your customers and prospects will appreciate hearing from you. But they don’t want marketing and sales pitches,…

29Feb 2020 by Bob Cargill

How Close Are You to Your Customers and Prospects

Customer Service, Mark Schaefer, Marketing, Social Media

In business, we want to think of our customers and prospects as relationships, not transactions. We want them to like and respect us, to think so highly of our businesses, brands, products and services, that they’re loyal to us forever. We want them to feel close to us, to know that we’ve got their backs, that we’re listening to them, that we care about them, that we want them to be happy with everything they get from us. I recently read a blog post written by Mark Schaefer in which he talked about something called parasocial relationships. That’s what I’m talking about in this post and the accompanying video. As Mark explains in his post – which you can read here – a phenomenon that started out in the ‘50s,…

16Jan 2020 by Bob Cargill

Put a Face on Your Brand as a Marketer

Mark Schaefer, Marketing, Seth Godin, Social Media

I’ve been around long enough to have worked as a marketing professional both before and after the emergence of the Internet. I’ve seen what was once called plain, old marketing transform into an array of digital marketing, social media and online capabilities we couldn’t have imagined back in the day. Now we have artificial intelligence, chatbots, smartphone apps, ephemeral content, SEO, ABM, AR, VR, YouTube, podcasts, geo-fencing, blockchain, TikTok, voice search, programmatic advertising, omnichannel marketing and social commerce. Having at our disposal practically all the tools, tactics and technologies we could ask for, it’s a ridiculously awesome time to be a marketer. Unfortunately, it’s also an incredibly difficult time to be in this business, as those on the receiving end of our messages are sick and tired of our ads.…

29Dec 2019 by Bob Cargill

Humanize Your Brand

Advertising, Branding, Marketing, Seth Godin, Social Media

Real success in business is achieved when you use real people in marketing and sales, real people in real time being really honest with their audience. When I saw Mark Schaefer speak earlier this year, he emphasized the importance of being human as marketers. I saw Seth Godin a few months later, and he pointed out that human marketing takes time. They're both right, of course. Consumers are tired of being bombarded by the constant cacophony of cries for their attention from brands. There must be a better way to win friends and influence people in business. That’s why I’m such a huge proponent of social media. Social media levels the playing field, making it possible for companies to engage with consumers - and vice versa - as human beings.…

29Nov 2019 by Bob Cargill

People Don’t Like Advertising and Marketing

Advertising, Marketing, Social Media

I hate to break it to you, but people don’t want to be interrupted by advertising and marketing. That’s the last thing I want to hear, too, as I’ve earned my livelihood in this business for years. But we can’t bury our heads in the sand. We can’t look the other way. We can’t say we weren’t warned. Not after reading a recent article in The New York Times (“The Advertising Industry Has a Problem: People Hate Ads") that painted a very pessimistic picture of what my colleagues and I do for a living. Consumers are turning off and tuning out, going so far as to pay extra to receive news, information and entertainment without being bothered by brands’ incessant cries for attention and engagement. This is what I’ve been…

Category: Social Media