The Red Sox Rock (Not Just on the Field, But on Twitter, Too)

Boston, Boston Red Sox, Branding, Marketing, Social Media, Twitter
To say I’ve been a big Boston Red Sox fan for a long time would be an understatement. Yup, I’m old enough to remember The Impossible Dream season of 1967, when the Sox went to the World Series for the first time since 1946. In those days, I looked up to players like Carl “Yaz” Yastrzemski, Jim Lonborg and Rico Petrocelli. Those guys were revered baseball idols and real-life heroes to a small Little League ballplayer like me with a young, impressionable mind. Over the years, I’ve stuck with this team through thick and thin, cheering them on year after year, rooting for Wade Boggs, Roger Clemens, Dwight Evans, Mo Vaughn, Pedro Martinez, Nomar Garciaparra, Manny Ramirez, David Ortiz and a whole cast of larger than life superstars to go…
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How to Use TweetDeck to Schedule Tweets and Monitor What’s Important to You

Business, Marketing, New England Direct Marketing Association, Social Media, Twitter
I was happy and honored to speak recently at the New England Direct Marketing Association’s Marketing Technology Summit. Moderating a discussion on the “Tools and Technologies for Social Media Success,” I was fortunate to have Jamie Pappas, Director of Brand Communications and Social Media at Akamai Technologies, and Eric Andersen, Senior I/T Architect at IBM Interactive, alongside me. My topic was how to use TweetDeck to schedule tweets as well as to monitor lists, hashtags and individual accounts. I’ve been using TweetDeck for a long time to keep up with the activities of others on Twitter and maintain my own steady presence on the channel. It’s a tool I rely on day in and day out to communicate with my followers and listen carefully to those whose tweets I just can’t miss. One tactic…
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10 Reasons Why People Engage with Brands on Twitter

Branding, Business, Marketing, Social Media, Twitter
Today, many marketers, brands and celebrities are using Twitter to engage with their customers, prospects and fans. Yet while some of them have already experienced tremendous success in this arena, others still haven’t found the sweet spot that lies between self-promotion and making real-time, meaningful connections with their followers in this channel. The fact is that there countless reasons why people follow — and engage with — accounts other than their friends’ and colleagues’ on Twitter. In this survey of more than 1,000 consumers in Australia, more than half were interested in discounts or offers and exactly one third were looking for specific product and service information directly from the brand. Those are two good reasons for brands to have an active presence on Twitter. After all, followers are sometimes customers, prospects…
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Workshop: How to Use Twitter, LinkedIn and Facebook

Business, Facebook, LinkedIn, Social Media, Twitter
Given how common it is today for businesses and brands to use social media, more people than ever not only want, but need to know the ins and outs of Twitter, LinkedIn, Facebook and the like. It’s true. No longer is it optional to have knowledge and skills in this area. It’s mandatory. As someone who’s been immersed in social media from the get-go, I can’t tell you how happy I am to see these new digital communication channels and tools being used so much by both individuals and professional organizations today. After all, we’re talking about a revolutionary, new way of interacting with others online, a method of messaging and marketing that is nothing short of transformational. The benefits of using social media are innumerable, including the following… •…
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Presentation: How To Create Lists on Twitter

Marketing, New England Direct Marketing Association, Social Media, Twitter
I was so happy to have the opportunity to speak about social media at the New England Direct Marketing Association conference last week. As I mentioned in my previous blog post, I enjoy being in front of an audience. It’s always a big thrill for me and an extremely rewarding experience. This gig was no different. As the moderator of a panel discussion – featuring Craig Blake (Director of Business Development at SourceLink), Myles Bristowe (Chief Marketing Officer at CommCreative) and Carla Gates (Digital Strategist at 3to5 Marketing) – I was responsible for introducing my fellow speakers and making sure our session stayed on topic and time. And if you ask me, Craig, Myles and Carla simply rocked the house. But I wasn't just the moderator. I was also the…
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My Upcoming Panel Discussion on Social Media at the NEDMA Conference

Blogging, Business, Direct Marketing, Marketing, Social Media, Twitter
I can’t tell you how excited I am to be speaking at the New England Direct Marketing Association conference next week (May 15 at Bentley University in Waltham, Massachusetts). After all, I get a kick out of being in front of an audience, sharing what I know about a particular topic or issue with people who are genuinely interested in what I have to say. It’s a big thrill for me, an extremely rewarding experience that I always enjoy. [caption id="attachment_4690" align="alignright" width="145"] Craig Blake[/caption] This time around, I’ll be moderating a panel discussion on social media. In addition to the short presentation I’ll be giving on how and why to create lists on Twitter, those in the audience will hear from Craig Blake (Director of Business Development at SourceLink), Myles Bristowe…
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Four Questions for Ashley Hin about Social Media

Business, Facebook, Marketing, Social Media, Sudbury, Twitter
[caption id="attachment_4626" align="alignright" width="300"] Ashley Hin[/caption] As co-founder and co-host of the Sudbury Social Tweetup, a networking group for those interested in learning more about social media and marketing, I've had the opportunity to meet some very smart people, many of whom have become mentors, sounding boards and really good friends. Ashley Hin is one of them. Blessed with an incredibly upbeat personality, Ashley is someone I've looked up to her for her creative thinking, open mindedness, high energy and free spirit since the first time I met her. She's quite the trooper, too, as she travels all the way from Manchester, New Hampshire to join our group in Sudbury to talk shop and have fun. Thanks, Ashley, for being such a valuable contributor to the Sudbury Social Tweetup and…
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WAAF’s Greg Hill Talks about His New Restaurant in Sudbury, Twitter and More

Business, Marketing, Restaurants, Social Media, Sudbury, Twitter
I was excited to hear recently that a new restaurant was coming to Sudbury, the town where I live. And given that it was going to be located in Sudbury Town Square, a new complex of shops and business offices that everyone around here has been talking about, I was particularly curious. But I honestly didn’t give this news much thought until I noticed this restaurant happened to be following me on Twitter. How cool was that? What really got my attention, though, was when I got a tweet from this restaurant thanking me for following them and making a reference to my plans to run the Boston Marathon, which they only could have known by doing a little research on me. Of course, I was flattered. Everyone likes to…
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How to Use Twitter in More Ways Than One

Social Media, Twitter
With more than 200 million monthly active users, Twitter is a much bigger, more versatile communications vehicle than those who aren’t using it may realize. Nowadays, not only is Twitter used to connect and chat with others, it is also used for everything from public relations to customer service, branding to broadcasting, education to entertainment, marketing to sales, newsgathering to job-seeking and much more. Yet despite its obvious popularity and countless uses, Twitter is still widely misunderstood -- and, if you ask me, severely underestimated -- by a multitude of holdouts, people who would benefit in more ways than one from using it if they only knew where to begin. So in the spirit of enlightenment and education, I’ve amassed a small library of articles, posts and resources on Twitter, each and…
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